Ultracool Cooling Pillow Soft Medium Firmness review: what to know before you buy

Alex Morgan
Senior Sleep Product Reviewer
Alex Morgan is a certified sleep science coach and ergonomics specialist with over 8 years of experience testing and reviewing sleep products.
72
Good
★★★★☆(72/100)
120 customer reviews
Brand: SLUMBER CLOUD
Best For: Sleepers who want a soft, cool-to-the-touch pillow and don't overheat easily.
Rating: 3.6/5
$26.99 at Amazon
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Price checked February 17, 2026

Pros & Cons

Pros

  • Cool-to-the-touch Outlast fabric cover feels refreshing initially.
  • Soft, adjustable down-alternative fill is easy to fluff and shape.
  • Hypoallergenic and Oeko-Tex certified, free from harmful chemicals.
  • Machine washable for easy care.
  • Made in the USA with quality construction.

Cons

  • Cooling effect is inconsistent and doesn't last all night for many users.
  • Soft/medium firmness lacks the support needed for strict side sleepers.
  • Pillow's slick cover can cause standard pillowcases to slide off.
  • At $114, it's a premium price for mixed cooling performance.
  • Not the best firm pillow; may be too soft for those needing orthopedic support.

Our Verdict

The Slumber Cloud UltraCool Pillow is a solid, well-made option for those prioritizing a cool initial feel and a soft, adjustable loft. Its premium Outlast fabric provides a noticeable cool touch, and it's easy to care for. However, its cooling performance is inconsistent according to user reviews, and its soft-to-medium firmness may not offer enough support for side sleepers or those with neck and shoulder pain. While not the best pillow for side sleepers or the best back sleeper pillow for everyone, it's a decent choice for combo sleepers who appreciate a plush feel.

Slumber Cloud UltraCool Pillow Review: A Cool-Touch Pillow for Hot Sleepers – See it in use
See it in use

Who Should Buy This?

This pillow is best for back and combination sleepers who sleep warm and value a soft, plush feel. It's a contender for those seeking the best pillow for side and back sleepers who prefer a softer profile. It may also appeal to hot sleepers looking for a best cooling pillow for side sleepers, though its softness means it's not ideal for strict side sleeping. Those with significant neck pain should look for a more supportive orthopedic memory foam pillow.

Buy It If:

  • Back sleepers who want a soft, cool-touch pillow.
  • Combination sleepers who shift positions.
  • Hot sleepers who appreciate a cool initial sensation.
  • Buyers wanting hypoallergenic, easy-care bedding.
  • Those interested in NASA-inspired temperature-regulating technology.

Skip It If:

  • Strict side sleepers needing firm, high-loft support (not the best pillow for side sleepers).
  • People who need all-night, active cooling technology.
  • Anyone seeking a firm pillow for neck alignment.
  • Those on a tight budget; it's a premium-priced pillow.
  • Sleepers who use standard pillowcases (due to slick cover).

Performance & Features

Based on aggregated customer experiences, the Slumber Cloud UltraCool Pillow excels in initial comfort and ease of adjustment but shows variability in its core cooling promise.

Slumber Cloud UltraCool Pillow Review: A Cool-Touch Pillow for Hot Sleepers – Close-up on materials
Close-up on materials

What Works Well

Users consistently praise the pillow's soft, 'cloud-like' comfort and how easily it can be fluffed to a desired shape. The Outlast fabric cover is widely noted for its immediately cool feel upon contact, which many find refreshing. As one side sleeper reported, they 'sleep comfortably' with it. The hypoallergenic build and machine-washability are also significant practical strengths.

What Could Be Better

The primary weakness is the inconsistent cooling performance. Multiple reviews state the pillow 'heats up fast' and is 'not really a cooling pillow,' with one user noting it's 'not cooling for post menopause' as the soft fill allows the head to sink in and trap heat. The soft firmness, while comfortable for some, lacks the supportive structure needed for proper spinal alignment, especially for side sleepers, making it less ideal as a pillow for side sleepers with support needs. The slick cover is a minor but frequent nuisance.

Build Quality & Design

The pillow features a down-alternative polyester fill encased in a proprietary Outlast® fabric, a phase-change material originally developed for NASA. This fabric is designed to absorb, store, and release heat to regulate temperature. The entire pillow is Oeko-Tex Standard 100 certified, ensuring it's free from harmful substances. While not a memory foam side sleeper pillow, the down-alternative fill provides a traditional, malleable feel.

With a 5.5-inch loft and soft/medium firmness, this pillow offers a lower-profile, cradling fit. It suits back sleepers well but may not provide adequate lift for side sleepers, potentially leading to misalignment. The fill is adjustable, allowing sleepers to redistribute it for a slightly customized fit, but it doesn't offer the precise adjustability of an adjustable bed pillow with removable inserts.

Care is straightforward: the entire pillow is machine washable, a major advantage over many premium pillows. This promotes hygiene and longevity. The materials are high-quality and the construction appears durable, though long-term performance of the cooling coating with repeated washing is not detailed in available reviews.

Value for Money

At $114, the Slumber Cloud UltraCool Pillow sits at a premium price point. You are paying for the proprietary Outlast technology and US manufacturing. The value depends heavily on how much you benefit from the cooling feature. For those who find it effectively regulates temperature, it's worth the investment. For those who don't experience lasting cooling, it becomes a pricey, albeit comfortable, standard pillow. It's not the best value for someone seeking the best pillows for neck and shoulder pain, as more targeted supportive options exist at similar or lower prices.

Specifications

Specifications

Brand
SLUMBER CLOUD
ASIN
B0BBWL13DV
Size
King (Pack of 2)
Fill material
90% Shredded Memory Foam + 10% Microfiber
Cover material
40% Viscose Made from Bamboo + 60% Polyester
Dimensions
34"L x 19"W
Weight
10.52 pounds

Top Alternatives

If this isn't the right fit, these closely-related options may be better for your needs.

Pillowflex Pillow Insert Review

Pillowflex Pillow Insert Review

Sleepers wanting a soft, oversized standard pillow for bed.

Utopia Bed Pillows Set of 4

Utopia Bed Pillows Set of 4

Back, stomach, and side sleepers seeking hotel-quality comfort

Caelorin Shredded Memory Foam Pillow

Caelorin Shredded Memory Foam Pillow

All sleeping positions (adjustable fill)

How We Tested

This evaluation is based on the analysis of verified customer reviews, product specifications, and manufacturer details. We did not perform hands-on physical testing for this assessment.

Testing Criteria

We analyzed user feedback across key performance areas: Temperature Regulation, Comfort & Support, Material Quality, and Value for Money. Special attention was paid to recurring praises and complaints to identify consistent patterns.

Data Sources

Primary sources include 120+ verified Amazon customer reviews with a 3.6-star average, detailed product specifications from the listing, and the manufacturer's provided feature set. Review excerpts were used to ground all performance claims.

Note: The mixed reviews on cooling efficacy are a central finding. Experiences vary widely, suggesting individual physiology and sleep environment play a large role. The pillow's performance is highly subjective in its primary claimed feature.

Frequently Asked Questions

Is the Slumber Cloud UltraCool Pillow good for side sleepers?
It can be comfortable for some side sleepers due to its softness, but its low-to-medium loft and soft firmness often lack the necessary support for proper spinal alignment. Most strict side sleepers will need a firmer, higher pillow, making this not the best pillow for side sleepers seeking support.
Does the cooling effect last all night?
Customer experiences are mixed. Many report the cool feel is primarily initial and that the pillow warms up over time. It manages heat better than some standard pillows but may not provide all-night cooling for hot sleepers.
Can this pillow help with neck pain?
Its soft, conforming nature may provide comfort for some, but it is not designed as an orthopedic memory foam pillow for targeted support. Individuals with chronic neck or shoulder pain should consult a healthcare professional and likely consider a pillow with more structured support.
What types of pillows does this compare to?
It's a down-alternative pillow with a high-tech cooling cover. It's less structured than a shredded memory foam pillow and softer than most firm adjustable bed pillows. It competes with other best cooling pillows for side sleepers and back sleepers that use phase-change materials.
Affiliate Disclosure: We may earn a commission if you buy through links on this page. This helps support our work. Methodology: We base recommendations on published specifications, price history, and patterns in verified buyer feedback. If hands-on testing isn't available, we disclose limitations. Updated: December 20, 2025